Tell me what's breaking
A short call to scope the problem. No pressure, no boilerplate proposal.
What happens next
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I read it properly
Every message gets read. You'll hear back within 48 working hours.
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We book a call
Thirty minutes on where you are and what's breaking.
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A clear scope, in 48 working hours
A plain summary of the problem and how I'd approach it, back to you within 48 working hours. Take it or leave it.